We had been using direct cable coax connections to our TVs, not bothering to set up the boxes. This worked fine until one of our TVs lost said connector on the back. We decided that getting the boxes installed was a good idea.
It turns out the boxes we had were bad. We got new ones. Cara tried getting them all installed, but they did not fix 100% of the problem either, so today the cable guys are here fixing the connection to the house.
It turns out the contractor hired by the cable company to do the original hook up should have done a better job. We've run into incompetence of all sorts in the service industry of late.
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