If anyone has a theory as to how the glass could have broken (I know there ain't much to go on here), holler.
The observations made before the problem are that
- I used hot wash/cold rinse cycle, which I rarely do
- I loaded a few towels (not a full load, just three or four bath towels)
- Jennifer heard the washer being unstable, which concerned her enough to start walking to the basement, but she stopped when she heard it settle
- Judging by the fact that there was no water or soap on the floor, and that the cycle appeared to have completed, I think the glass broke toward the end of the whole cycle (final spin).